Paid Support

My session was incredibly helpful, can’t thank Edward enough for his time and patience, knowledge and expertise. My issue was fixed in an instant, and he kindly stayed on to tweak various other things on the server. 10/10!

Patrick was so much help and was so thorough and took his time! Honestly, I’m very thankful that Unraid provides an opportunity for knowledgeable people to support others in the community who may be new and definitely help me out with all my problems and taught me along the way which was really cool!

IT WAS OUTSTANDING!!! It saved me hours of research, cleared up confusion, and fixed simple little things I had messed up.  It allowed me to ask questions specific to my situation and get an instant response. 
The value of these sessions cannot be commended enough.  
I have 5 Unraid boxes and will probably be getting a few more.
Ed is great and I enjoy working with him.  We accomplished so much during our session.  I now have a Dell r730xd running Unraid with 14x 4TB SSDs on ZFS!

The technical support session with Mr Rawlings was excellent. We managed to solve the issue plaguing my Unraid build. Though I have never met him before, it was as if I was chatting to an old friend as we navigated the issue step by step. It was exactly the same as watching one of his detailed YouTube guides, just with me giving some input here and there, which was great. I would recommend these sessions without doubt. You may need a session or two if you have a particularly complex issue, but they are well worth it. Knowing that I could get support took the stress out of problem solving when I did not find a solution trawling the net first. Ed, you were great, thank you. Well done team!

My recent session through the Unraid support center was excellent. Ed Rawlings is a complete and respectful gentleman who is extremely knowledgeable about the Unraid platform. I struggled for weeks seeking a resolution to my issues and Ed had them fixed in less than 15-minutes. Since I booked two, one-hour sessions, in lieu of getting a one-hour refund, I opted to spend the rest of my time with Ed tweaking my server. Besides a few minor tweaks he made, he also converted my cache pool and one of the drives in my array to the ZFS platform. Needless to say, my server is purring like a kitten.

 What a great job, thanks to Unraid for providing this awesome service.  

Andrew was great and helped walk me through the proper procedure to rebuild new parity after a disk failure. It has been a while since I've had to do this and my new parity drive was significantly larger than my current one so I wanted to be extra careful. He also gave me some pointers on some misconfigured items I had, which I really appreciated. My parity rebuild should be done in the next few hours and then I'll feel safe again. Thanks again, Andrew!

Dan fixed my issue and was a class-act during the process!  Would definitely book with him again if something like this happened again.

Ed was AWESOME. Went above and beyond to fix my issues and get things running smoothly. Would highly recommend to other new users who are stuck getting things set up. Nothing beats the 1 on 1 help. 

Jesse was awesome, I will definitely use this service again. So much better than spending hrs on the forums to figure something out. Thank you!!