Introducing the New Unraid Bug & Feature Tracker

At Unraid, our community has always been our greatest co-developer. For years, the Unraid forums have been the heart of bug reporting, feature requests, and troubleshooting. As Unraid has grown, though, we’ve needed a better way to ensure that important feedback reaches the right people—quickly, clearly, and with real follow-through.

Today, we’re excited to officially introduce the Unraid Bug & Feature Tracker, now live!
This new portal gives your feedback a direct path into our internal workflows—so bugs don’t sit idle, and feature ideas don’t get lost in long forum threads.

Why the Change? From Discussion to Direct Action

Forums are fantastic for discussion, collaboration, and helping each other solve problems. But they’re not optimized for triage, prioritization, or long-term tracking.

The new Bug & Feature Tracker solves that by giving both the community and our internal teams the tools they need:

Direct Triage

Bug reports and feature requests are now routed directly to the Unraid team members responsible for that part of the OS. This removes unnecessary hand-offs and shortens the time between report → review → action.

Community-Driven Prioritization

You can now upvote or downvote bugs and feature requests. This gives our team a clear signal about which issues are causing the most real-world pain—and which ideas matter most to the community.

Smarter Reporting (Fewer Duplicates)

As you start typing a report, the system automatically suggests existing issues. That means fewer duplicates and more discussion focused on a single, well-tracked item.

A Smarter Workflow for Faster Fixes

One of the biggest improvements with this new system is how tightly it integrates with how Unraid actually gets built and shipped.

Transparency & Status Visibility

Every report now moves through a visible and transparent lifecycle—so you and the community can see whether something is:

• Under review
• Planned for a future release
• Completed and shipped

How a Bug Moves from Report to Fix

(The New Bug Lifecycle, Explained)

One of the biggest benefits of this new tracker is what happens after you submit a bug. Here’s how the new process works:

1. Bug Submission

Bugs can be reported directly in the bug tracker—or surfaced through other channels like support tickets or forum discussions.

2. Validation & Triage

Not every issue is a product bug. Our Support and Quality teams validate incoming reports to confirm that it’s a product issue (not a configuration or hardware problem), and that the report has enough detail to investigate. Once validated, the bug is logged in the tracker and assigned to the appropriate owner.

3. Active Review

Product-level bugs are reviewed by the Unraid OS team, with triage happening continuously—not just during release crunches.
Critical issues (like potential data loss) bypass normal queues and are escalated immediately.

4. Planning & Scheduling

When a bug is confirmed and prioritized, it’s marked as Planned and scoped into an upcoming Unraid release. This ensures it’s tracked alongside actual development work—not left behind in a forum thread.

5. Fix Shipped

When the fix ships in a release:

• The bug is marked Completed
• The original reporter is notified that their issue has been resolved

Over time, we’re working toward automating even more of this process to make updates faster and more consistent.

The result: fewer forgotten issues, clearer ownership, and a much tighter feedback loop between users and Unraid devs.

How Support Fits In 

Support tickets and bug reports serve different purposes—and this new system keeps both workflows clean.

• Support tickets focus on helping you get unstuck quickly.
• Bug reports focus on fixing the product itself.

When Support confirms an issue is a true product bug:

• It’s logged in the Bug Tracker
• The support ticket can be closed
• All future updates happen transparently in the tracker

This avoids long-running support tickets that depend on development timelines—and gives everyone clearer expectations.

What’s Coming Next?

This launch is just the beginning!

We’re actively working toward allowing you to submit bugs and feature requests directly from the Unraid OS Webgui, the Unraid Account app and relevant areas of the Unraid forums. The goal is simple: report issues from the moment you encounter them, with the right context attached.

In the near future, we’ll also be integrating Feature Request tracking and a Public roadmap into this same portal! That means you won’t just be reporting issues—you’ll help shape what we build next.

The Bottom Line

The biggest reason to be excited about the new Bug & Feature Tracker is expediency.

By giving your feedback a direct, structured path into our development process—and by letting the community help prioritize what matters most—we can move faster, stay focused, and build a better Unraid together.